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    Billing records

    Billing records are the documents your workspace uses to record what it sells, what it is owed and what it has been paid.

    Who it is for: anyone who works with invoices, notes, orders, payments or receipts and wants to know how these documents relate.

    Availability: billing records appear in Studio under Modules > Accounting > Billing for your workspace, and through the platform's REST API. Each record type needs its own read or write permission.

    Record types

    Record What it is Page
    Invoice A bill to a customer. It starts as a draft and becomes a payable amount when it is issued. Invoices
    Credit note A document that reduces what is owed on an issued invoice. Credit and debit notes
    Debit note A document that increases what is owed on an issued invoice. Credit and debit notes
    Order A customer's order. Orders are managed in Sales Hub. Orders
    Payment Money received against an invoice. Payments
    Receipt A record that a payment was received or that goods were received from a supplier. Receipts

    Rules that apply to every billing record

    • Your workspace owns its records. Members of other workspaces never see them.
    • Each record has its own currency. A document is totaled in its own currency, never in a default currency.
    • Lines carry the detail. Invoices, orders, quotes and deal units hold their items as lines. See Billing item records.
    • Issued documents are final. Once an invoice or note is issued, its amounts cannot change. You correct an invoice with a credit or debit note.
    • Numbers come from your own series. Invoices and notes can draw their numbers from your own ranges. See Invoice-number ranges.